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OHQ's records suffice evidence of a fee that is payable unless they are shown to be incorrect. Consumer will utilize its affordable endeavours to alert OHQ of any kind of invoice conflict within fourteen (14) days of receipt of a billing, following the process outlined in Section 15. If Consumer conflicts a billing, the billing must remain to be paid on schedule nevertheless OHQ will certainly attribute or reimburse Customer if it is later on fairly identified by OHQ or according to the conflict resolution procedure outlined in Section 15 that the invoice was incorrect and the Client is qualified to a credit scores or refund.
Such modifications might consist of, without restriction, changes for the Subscription Fees or Usage Costs for OHQ Paid Services, adjustments to the use allocations included in the Prices Strategies, and discontinuation of Prices Plans. (a) Each such modification will certainly take effect after reasonable advance created notice is supplied to Client (for example, by being uploaded to the OHQ Web Site), except that any such modification that affects a Selected Paid Service will use to Client starting at the commencement of a Paid Service Term starting no much less than thirty (30) days from the date which OHQ provides notice of such revision to Client based on Area 16.8.
If Consumer does not end its use any kind of damaged Selected Paid Solution before the reliable day of such alteration, Consumer will be deemed to have consented to such alteration relative to such Selected Paid Solution. (b) If a Prices Strategy selected by Client is stopped, OHQ will certainly offer Customer with practical advancement notification of no less than thirty (30) days and Consumer will be offered the alternative of choosing a new Prices Plan from then-current prices strategies supplied by OHQ.
For avoidance of question, this paragraph does not put on changes to the Catalog, which are resolved in Area 7 (virtual receptionist for business).1. Customer stands for that all information provided by Client and its callers to OHQ (including, without constraint, all call details and details concerning Client's Bank card) is accurate, updated and total at the time it is provided to OHQ
Client has to at all times conform with all legislations, guidelines, requirements and codes suitable in link with its use OHQ Offerings and the Customer's supply of its item and solutions to its callers. Client will certainly not use any OHQ Offerings to participate in, or to motivate or assist others to take part in, any type of unlawful or deceptive tasks.
If a brand-new Paid Solution Term begins earlier than 3 (3) days after such email is sent out, Customer will certainly incur the relevant Subscription Fee for the new Paid Service Term (the ""). The reliable day of such termination will certainly be either (i) the Asked For Termination Day, or should Client not specify an Asked for Discontinuation Date, (ii) the last day of the Final Paid Solution Term.
Where Client terminates pursuant to this Area 10.1(b): (i). The Subscription Charges that have been pre-paid will be retained and the OHQ Offerings readily available to Customer up until the last day of the Final Paid Service Term (based on reinstatement fees under stipulation 10.3(e)) and the unused balance of the Prepaid Usage Credit score will be maintained by OHQ for future usage by Consumer if Client determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).
(b) Complying with discontinuation of any type of OHQ Solution, OHQ will not be liable whatsoever for answering phone calls, taking or providing messages, or performing any type of various other activities in link with such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might end Client's Account and Consumer's access to the Account.
(e) Complying with discontinuation of any OHQ Providers, OHQ will have no obligation to renew or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to reinstate or otherwise recommence a terminated OHQ Providers, OHQ may call for that Customer pay a reinstatement charge of $30 (to cover OHQ's reasonable expenses in refining the reinstatement) Information gathered by OHQ from Client and its customers may be used, divulged and shared by OHQ based on OHQ's privacy plan as readily available on the OHQ Internet Site ("") and as might be changed from time to time.
The Controller hereby designates the Processor relative to processing activities taken on throughout the arrangement of receptionist services. OHQ and Customer acknowledge and agree that the Cpu undergoes the following commitments: The Cpu shall abide by the pertinent Data Defense Regulations and must: (a) only act on the created instructions of the Controller and make certain those acting under their authority do the exact same; (b) guarantee that people processing the data undergo a task of self-confidence; (c) utilize its finest efforts to safeguard and safeguard all personal data from unsanctioned or unlawful processing, consisting of (however not restricted to) unintended loss, devastation or damage; (d) make sure that all processing meets the demands of the GDPR and associated Information Protection Laws; (e) ensure that where a Sub-Processor is used, they: only engage a Sub-Processor with the previous permission of the Controller; educate the Controller of any designated modifications worrying Sub-Processors; they execute a written contract having the very same data protection obligations as established out in these Terms; recognize that any type of failure for the Sub-processor to abide with the Information Protection Laws, the Processor continues to be fully reliant the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in supplying subject accessibility and enabling information topics to exercise their civil liberties under the Data Security Rules.
The Controller shall perform ample and proper onboarding and due persistance look for all Processors, with a complete analysis of the compulsory Data Protection Law requirements. The Controller shall confirm that the Cpu has appropriate and documented procedures for data breaches, information retention and data transfers in place. The Controller shall acquire evidence from the Processor regarding the: (a) confirmation and dependability of the staff members used by the Cpu; (b) any type of certificates, accreditations and policies as referred to in the onboarding procedure; (c) technical and functional procedures utilized in guarding the Personal Information; and (d) treatments in position for enabling information based on exercise their rights, consisting of (yet not restricted to), subject gain access to requests, erasure & rectification procedures and constraint of processing steps.
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